2026-06-28 | Major Website Update and Policy Review
CPCT
Major Website Update and Policy Review
Dear Valued Customers,
We have recently completed a major review and update of the CPCT Official website to improve clarity, consistency, and the overall shopping experience.
This update includes website structure adjustments, policy page revisions, product page improvements, checkout setting updates, and the organization of our older announcement records.
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Policy Pages Updated
We have reviewed and updated several important customer-facing pages, including:
Terms of Service
Privacy Policy
Shipping Policy
Refund & Return Policy
Shipping & Returns
Product & Size Notice
These updates were made to provide clearer information about ordering, payment, shipping, returns, refunds, product display, sizing, customer support, and applicable consumer rights.
Our current customer support email is:
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Shipping and Return Information Clarified
We have clarified our current shipping and return information.
Orders are usually processed, checked, and handed over to the international logistics provider within 3 business days after payment.
Our default standard international shipping route is usually handled through YunExpress or available partner logistics providers.
Free standard shipping is available for eligible orders with an order subtotal of USD $199 or above, unless otherwise stated.
We provide 15-day return support. We do not offer direct exchanges. If you need a different size, color, or item, please request a return first and place a new order separately.
Customers should contact us before sending any item back.
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Product Page and Product Information Updates
We have continued optimizing product detail pages across the store.
Product information is being reviewed and organized in a more unified format, including details such as product ID, fit, fabric, thickness, elasticity, sizing information, and product notes where available.
We have also added clearer product and size notices to help customers better understand possible differences in color, fit, styling, size measurement, and product batches.
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Checkout and Contact Setting Updates
We have reviewed and adjusted several checkout-related settings.
Customers should use email as the main checkout contact method. Phone numbers may still be required for shipping, delivery, customs clearance, or local logistics communication.
We have also reviewed customer communication settings to make sure order-related emails, shipping updates, return requests, and customer service messages can be handled more clearly.
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Navigation, Categories, and Product List Optimization
We have updated parts of the website navigation and product category structure to make browsing easier.
The store now focuses more clearly on clothing, accessories, brands, styling content, and customer support information.
We have also continued reviewing product titles, images, product list displays, and unavailable items to improve page loading speed and browsing experience.
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Store Announcements Archive
We are reorganizing our older announcement page and gradually moving historical store updates into the blog-style Store Announcements section.
Some older announcements may include past settings, past contact information, previous shipping arrangements, or historical promotions that are no longer active. They are kept as part of our website update history.
For current orders and customer service matters, please refer to the latest policy pages and the current information displayed on our website.
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Background Corrections and Legacy Settings
During this update, we also reviewed several older website settings and corrected some legacy display issues that were not fully aligned with the current website structure.
These adjustments help ensure that the current customer experience is more consistent across product pages, checkout, policy pages, footer links, announcement pages, and support channels.
Thank you for your continued support and patience as we keep improving CPCT Official.
If you have any questions about sizing, shipping, orders, returns, or product information, please contact us at: