CPCT
Privacy Policy
Last updated: June 28, 2026
This Privacy Policy explains how CPCT Official collects, uses, stores, and protects personal information when you visit our website, create an account, place an order, contact customer service, or use our online services.
For the purposes of this Privacy Policy, “CPCT Official,” “we,” “us,” and “our” refer to the operator of cpctofficial.com.
Data Controller
The data controller responsible for your personal information is:
Shenyang Chidao Commercial and Trading Co., Ltd.
Shenyang, Liaoning Province, People’s Republic of China
Email: support@cpctofficial.com
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at support@cpctofficial.com.
Information We Collect
We may collect personal information when you visit our website, place an order, create an account, contact us, use customer service, or interact with our website.
The information we collect may include:
Your name
Email address
Phone number
Shipping address
Billing address
Order information
Payment status and transaction information
Customer service messages
Return or refund information
Account login information, if you create an account
Website usage data, such as pages viewed, products viewed, device information, browser type, IP address, and general location information
Cookie and tracking information, where applicable
We collect only the information that is necessary to operate our website, process orders, provide customer service, improve our services, and comply with applicable legal or payment requirements.
How We Use Your Information
We may use your personal information for the following purposes:
To process and fulfill your orders
To confirm payments and prevent payment fraud
To arrange shipping and delivery
To provide order updates, shipping notifications, return instructions, and refund notifications
To respond to customer service requests
To manage customer accounts
To improve our website, products, and services
To maintain website security and prevent misuse
To comply with legal, tax, accounting, customs, payment, and regulatory obligations
To analyze website traffic and understand how visitors use our website
We do not sell your personal information.
Orders, Payments, and Shipping
When you place an order, we collect information necessary to process the purchase, including your name, contact information, shipping address, billing information, purchased items, order number, delivery status, and customer service communications related to the order.
We offer payment methods such as PayPal and credit/debit card payments.
Credit/debit card payments may be processed through Wintopay and its payment-processing partners, including card networks, acquiring banks, and other payment service providers. PayPal payments are processed by PayPal.
When you make a payment, your payment information may be processed by third-party payment service providers. We only share information necessary to process payments, confirm transactions, prevent fraud, handle refunds, and comply with applicable legal or payment requirements.
We do not store your full credit card number or full card security code on our website.
For shipping and delivery, we may share necessary order information with logistics providers, including your name, shipping address, phone number, email address, tracking information, and order details required for delivery or customs clearance.
Service Providers
We use third-party service providers to operate our website, process orders, complete payments, deliver packages, provide customer service, send order-related emails, and analyze website performance.
These service providers may include:
SHOPLINE, for website hosting, store operation, checkout, order management, and related services
PayPal, for PayPal payments
Wintopay and its payment-processing partners, for credit/debit card payments
Card networks, acquiring banks, and payment service providers
Logistics and shipping providers
Customer service tools or live chat tools
Email service tools for order-related notifications
Google services, where applicable, for analytics, performance measurement, or website-related services
Other technical service providers necessary for website operation and security
These service providers may process personal information only as needed to provide their services to us or to complete the services requested by you.
Emails and Communications
We mainly use email to send order-related communications, including order confirmations, shipping updates, customer service replies, return instructions, and refund notifications.
We do not currently send regular marketing newsletters.
If we offer marketing emails in the future, we will only send them where permitted by law or where you have chosen to subscribe. You may unsubscribe from marketing emails at any time.
Cookies and Tracking Technologies
We use cookies and similar technologies to help our website function properly, improve website performance, understand how visitors use our website, and support order-related services.
Some cookies are necessary for the website to work, such as cart, checkout, login, security, and payment-related functions. These cookies are essential and cannot be fully disabled through our website.
We may also use analytics or tracking tools provided by SHOPLINE, Google, customer service tools, email service tools, or similar service providers to understand website traffic, improve our services, and support customer communication.
At this time, our website does not provide a separate cookie preference center. You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functions such as shopping cart, checkout, login, payment processing, or customer service.
Google Services
We may use Google services, such as Google Analytics or other Google tools, to understand website traffic, improve user experience, measure website performance, or support advertising and analytics functions where applicable.
Google may process certain information such as device information, browser information, IP address, pages visited, and interactions with our website. Google’s use of information is subject to Google’s own privacy policies.
You can manage cookies through your browser settings and may also use Google’s available privacy and ad settings where applicable.
Legal Bases for Processing
Where applicable data protection laws require a legal basis for processing personal information, we process personal information based on one or more of the following grounds:
Performance of a contract: to process orders, payments, shipping, returns, refunds, and customer service
Legitimate interests: to operate, secure, improve, and analyze our website and services
Consent: where you have given consent, such as for optional marketing communications or certain tracking technologies where applicable
Legal obligations: to comply with tax, accounting, customs, payment, fraud prevention, regulatory, or legal requirements
International Data Transfers
CPCT Official is operated from China and provides services to customers worldwide. Your personal information may be processed in China and in other countries or regions where our service providers, payment providers, logistics providers, or technical partners operate.
Data protection laws in these countries or regions may differ from those in your country. When we transfer or process personal information internationally, we take reasonable steps to protect your information in accordance with this Privacy Policy and applicable legal requirements.
Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, returns and refunds, payment records, fraud prevention, tax and accounting obligations, legal compliance, and dispute resolution.
Order, payment, shipping, and transaction records may be retained for a longer period where required by applicable tax, accounting, customs, payment, or legal obligations.
When personal information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable requirements.
How We Protect Your Information
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our website uses secure transmission technologies where applicable. Payment information is processed through third-party payment service providers, and we do not store full credit card numbers or full card security codes on our website.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards.
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing
Object to certain processing activities
Request data portability
Withdraw consent where processing is based on consent
Opt out of marketing communications where applicable
To exercise your rights, please contact us at support@cpctofficial.com.
We may need to verify your identity before responding to your request. Some information may be retained where required for legal, tax, accounting, payment, fraud prevention, dispute resolution, or order-related purposes.
Children’s Privacy
Our website and services are not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete such information where required.
Third-Party Links
Our website may contain links to third-party websites, platforms, payment pages, social media pages, or services. We are not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage you to review the privacy policies of any third-party websites or services you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functions, service providers, legal requirements, or data processing practices.
The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
CPCT Official
Operator: Shenyang Chidao Commercial and Trading Co., Ltd.
Email: support@cpctofficial.com